Privacy Policy

1. Introduction

PrizmData operates the website at www.prizmdata.com. We respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, share, retain and protect your personal information when you visit the Site, register with us for panel membership, events or otherwise, interact with our services or contact us.

By using or interacting with our Site or providing us with personal data, you consent to the practices described in this Policy.

This Privacy Policy is designed to comply with applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR), India’s Digital Personal Data Protection Act, 2023 (DPDP Act) and other relevant global privacy frameworks.

2. Who We Are and How to Contact Us

Company Name: PrizmData
Contact Person: Rahul Chakraborti, Associate Vice President – Research
Contact Phone: +91 9911744255
Email:sales@prizmdata.com
Registered Addresses:
India 

05-119, DLF Cyber City, Phase 3, Sec. 24, Gurugram, Haryana, 122002

Dubai

IFZA Business Park, DDP, PO Box 342001

Canada

6525 Chemin de la Cote Saint Luc, #505, Cote Saint Luc, Quebec, H4V 1G5 CA

USA

7550 S Blackhawk St, Englewood, Denver 80112

3. Scope of This Policy

This Policy applies to:

• Visitors to our Site
• Individuals who sign up to our research panels, complete surveys or participate in studies or events
• Clients, business contacts, partners, suppliers or job applicants who provide personal data
• Any other persons whose personal data we process in connection with our business operations

4. What Personal Data We Collect

Depending on your interactions with us, we may collect the following categories of personal data:

• Identity Data: name, date of birth, age, gender, if volunteered, demographic details for research
• Contact Data: email, phone number, address, location and other contact information
• Professional Data: employment details, education, role information and similar background data
• Respondent Data: survey responses, opinions, preferences and behavioural data
• Technical Data: IP address, browser type, device information, cookies, usage logs
• Communications Data: enquiries, feedback, support requests and consent records
• Other Volunteered Data: any additional details you choose to provide

We collect personal data directly from you through forms, registrations or surveys and automatically through cookies, analytics tools and similar technologies.

5. How We Use Your Personal Data

We may use your personal data for the following purposes:

• Operating and maintaining the Site and our services
• Matching you with relevant research studies
• Managing panels, surveys, user registrations and events
• Responding to enquiries and providing information you request
• Conducting market research and preparing reports, usually in aggregated or anonymised form
• Sending research invitations, participation requests and updates
• Administering incentives and rewards where applicable
• Improving our services, conducting audits, analysis and internal operations
• Complying with legal obligations or responding to lawful requests from authorities

We rely on consent when required by law. In other cases, we process your data based on legitimate interests such as operating our services, improving efficiency, or maintaining security.

6. Sharing and Disclosure of Personal Data

We do not sell your personal data. We may share it only under these conditions:

• With clients, when needed for contracted research services. Data is only shared in anonymised form unless explicit consent has been obtained.
• With third party service providers such as hosting companies, IT vendors, analytics platforms, email services or cloud storage providers, all under strict confidentiality agreements.
• With business partners or collaborators when required to provide services or manage research activities.
• If required by law, regulation, legal process or government request.
• When you provide explicit consent for sharing, such as testimonials or client contact requests.

We will never share your data in a way that violates this Policy or applicable laws.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. This may include panel administration, research processes, communications, compliance requirements and audits.

• Survey or research related data may be retained for a reasonable period after completion.
• If you request deletion or opt out, we will remove or anonymise your data unless legal obligations require otherwise.
• Data no longer required will be securely deleted or anonymised.

8. Data Security and Confidentiality

We implement appropriate administrative, technical and physical safeguards to protect your data from unauthorised access, alteration, disclosure or destruction. Access to personal data is limited to authorised personnel and service providers follow equivalent standards.

We regularly review and improve our security practices.

9. Use of Cookies and Similar Technologies

We may use cookies, pixel tags, web beacons and similar technologies to collect technical and usage data when you access the Site. This helps us:

• Ensure proper functioning of the Site
• Analyse visitor behaviour and improve user experience
• Maintain Site security
• Deliver content suited to your device or preferences

You can manage or disable cookies in your browser settings. If required by law, we will provide a cookie notice or consent mechanism.

10. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including:

• Access to your data
• Correction of inaccurate or incomplete data
• Deletion or erasure of data
• Restriction or objection to certain processing activities
• Withdrawal of consent
• Data portability where applicable

To exercise your rights, contact us at the details provided. We may verify your identity before processing your request.

11. Minors and Age Restrictions

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If such data is discovered, we will delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The date at the top indicates the latest revision. Significant changes may be communicated via the Site or email where applicable.

13. Third Party Services and Links

Our Site may contain links to third party websites or services. This Policy does not apply to those external platforms. We encourage you to review their privacy practices before interacting with them.

We are not responsible for the content or privacy practices of external websites.

14. Consent and Legal Basis

By using the Site, registering or providing personal data, you consent to the collection and processing practices described in this Policy. Where required by law, we will seek explicit consent for specific activities such as marketing communications or cookies. You may withdraw consent at any time.

15. International Transfers

As PrizmData works with global clients and partners, your data may be transferred or processed outside your home jurisdiction. We take reasonable measures to ensure such transfers are protected under appropriate legal safeguards and consistent privacy standards.

16. Contact Us

For questions, concerns or requests regarding this Privacy Policy or your personal data, please contact:

Rahul Chakraborti, Associate Vice President – Research
Email: sales@prizmdata.com
Address: 05-119, DLF Cyber City, Phase 3, Sec. 24, Gurugram, Haryana, 122002, India